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  • Documentation - User Options

    Edit Profile
    This option is only available if the Helpdesk is run in Private mode, and registrations are required.

    Password Retrieval
    The Password Retrieval option allows users to have their forgotten password emailed to them. This function is only enabled at the site administrators discretion, and then only if the Helpdesk is private.

    Add your secret question and secret answer to this section just in case you forget your password.

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