logo

user Options
Task Options
  • Create Task
  • My Open Tasks (0)
  • My Closed Tasks (0)
  • FAQ Options
  • Knowledge Base
  • User Documentation
  • Introduction
  • Features
  • Task Options
  • FAQ Options
  • User Options
  • Printer Friendly
  • Documentation - Features

    Please customise this area in the your language file......etc

    Create Task
    This is where a user enters all the relevant information in order to create a support request.

    My Open Tasks
    This link will display all tasks that have been created by a user that have not yet been resolved.

    My Closed Tasks
    This link will display all Tasks that have been resolved by task managers and placed in a "Closed" state.

    Search For Task
    Allows a user to Search through their existing open (or closed) tasks.

    Feedback
    Leave feedback about how your task was dealt with. The Task Options help page explains each of these options in more detail.

    Knowledge Base
    As common support requests are identified, they will be entered into the knowledge base for quick reference. A support request and resolution may already be present in the knowledge base. Check here first before creating a Task. The help page explains this option in more detail.

    Announcements
    The "Announcements" area is where you will see announcements about current server / network status or regarding to the operation of this support system. It's worth a look when you first open the website as you may find the answer to your problem here.


    There are 0 users and 1 guest online
    Who's Online:

    Sunny Oasis Internet Support - MYSQL Edition
    Powered by OneOrZero
    Processed in: 0.0306480 seconds, 19 Queries